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We are committed to helping charities and programs supported by the Ayala Foundation, Inc. in the Philippines.
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1. Donate in Cash to different schools, projects, or foundations.
2. Buy items for a cause from different schools, projects, or foundations.
click here to learn more
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- Frequently Asked Questions
| Organization & Foundation |
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How can I contact BuyandShare.org? |
The fastest way to reach our customer-care team is to email us
through help@buyandshare.org or call us at 632 896 4588.
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How do I register and open an account? |
Register online and fill up all necessary information.
Once registered, you will be contacted, thru email or phone, by our customer-care team and will give you guidelines on how
to complete your application.
For completed and approved application, you may now use your
registered email address and password to sign-in.
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Can I edit my account details? |
Yes, you may edit your account details by signing-in
and clicking-on My Account. You are requested to add your organization logo and complete your profile history on your first login.
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How do I add & edit a project? |
Follow these simple steps:
Sign-in
Go to My Account
Click on Project and add New Project
To edit, select a specific project and click on it.
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How many projects can I have posted/in process at any given time? |
Theres no limit to posting projects but make sure that they are
all valid.
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How long does an un-funded project stay on the website? |
A project usually stays active for 90 days but it is not deleted.
You may repost your un-funded projects or may request from customercare team to have a longer duration.
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What are the fees involved? |
Third Party Processing Payment Gateway Fee:
For Credit Card (4.6%+PhP6.00)
For ATM Bancnet (PhP25.00)
For PayPal(3.4%+PhP15.00)
Operating Fee: 5%
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If my project is partially funded and it expires, what happens to the donations? |
Total cash donations will still go to the project/organization less fees.
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How do I remove a posted project from the site? |
You may only remove a project if there is no donation made.
From, My Account, click on Projects and select a specific project for deletion.
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How can I find out who donated to my project? |
From My Account, click on "Donors" to see who donated to
your project/organization or "Items for Sale" for item donations or "Cash Donations" for
cash pledges.
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How do I post photos/albums? |
From My Account, click on "Albums" and add new album.
This is where you upload your project photos. There is no limit to posting project photos
but it should only be 1MB per image.
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What is Private Messaging? |
Private Messaging or PM is used to communicate with members of buyandshare.org.
All your sent and received messages are documented by folders depending on the nature of the message. We
encourage our users to utilize our Private Message feature when communicating with other members. This will
serve as a document/proof/evidence in cases of fraud, disputes or request to delete a feedback.
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How will I update donors on completed projects? |
Your Bulletin is where you post announcements or thank you messages
for completed projects/programs.
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Donors & Buyers |
| » How do I register? |
Members of Buyandsellplus.com are preregistered and may sign-in immediately using BuyandsellPlus
account details.
For new members, register online and fill up all necessary information. You will be requested to
activate your account through email.
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How do I make a donation? |
There are two ways on how to make a donation.
In Kind
Choose a project and donate your items online (new or from buyandsellplus.com). Once your item is sold,
proceeds will go to your chosen project/organization. If the item is unsold by the time the project
posting expires, you may opt to donate it to another project/organization.
In Cash
Choose a project and buy an item for sale or donate cash through Credit Card, ATM Bancnet or PayPal.
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How do I know that my online donation is secure? |
We use the highest level of security available. Buyandshare.org uses
128-Bit Secure Sockets Layer (SSL) technology, the industry standard, to encrypt all of your personal
information, including credit card number, name and address. In addition, Buyandsahre.org does not store your
credit card information after your transaction has been completed.
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| » I did not receive a copy of
my donation receipt for tax purposes. How can I get another copy sent to me? |
To ensure that you receive our system-generated donation-related emails,
please make sure to add no-reply@buyandshare.org to your "safe list." If you can add BuyandShare.org as a
safe domain even better. To receive another copy of your receipt, please contact us through
email help@buyandshare.org or call us at 632 8964588.
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| » Is there a minimum donation?
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Yes, the minimum amount is Php500 or USD10, please take into consideration that there are
processing and delivery fees involved.
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Where should I send my check? |
You may send your check to our address below.
Payable to: Experience Commerce Group, Inc.
2/F 106 Neptune Street, Brgy. Bel-Air, Makati City, Philippines
Telefax: 632 8964588
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Can my donation be refunded? |
Cash and Item donations cannot be refunded.
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How do I know that projects are sound and that donations will be used as promised? |
Before a project is posted at BuyandShare.org, trained volunteers screen
the project, verify that the organization and the project meet our eligibility requirements. When a project
is funded, BuyandShare.org requires the organization to submit a feedback package of photographs and
thank-you notes. Donors will receive the feedback package regardless of the amount donated.
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How am I acknowledged for my gift? When can I expect to receive feedback? |
Every donor receives two (2) acknowledgments from BuyandShare.org after donating
to a project. The first, an immediate email, confirms your donation. The second is a "Acknowledgement letter"
from the organization, sent about a week after the project is partially/fully funded.
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Can I communicate with the organization whose project I have funded? Can I visit their area? |
Unfortunately, due to privacy issues, we cannot release contact information
about donors or organizers to third parties. Additionally, we simply do not have the resources available
to facilitate this kind of communication. We hope you will understand our need to budget our staff time
to complete the necessary operations of our core mission.
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How is the project cost calculated? |
When a project is screened, we first verify that the materials are
priced correctly. In addition to the materials cost, we add third party processing fees and operating
expenses.
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What is BNS Buyer Protection? |
BNS will cover your purchase price if you don’t receive your item or if it’s not as described
Our customer care specialists are available by phone 632 8964588 or email help@buyandshare.org to help resolve problems quickly and easily.
BNS Buyer Protection covers items purchased on BNS that are not received or not as described in the listing. Some purchases are not covered, including prohibited or restricted items and items listed or that should be listed in the Motors (except for Parts and Accessories) and Real Estate categories. Most Classifieds categories are covered by BNS Buyer Protection. Remember, BNS Buyer Protection doesn't cover fraudulent charges or buyer remorse. Protection coverage, and are covered for 7 days from the date of delivery.
If you have opened an item not as described case for a purchase covered by BNS Buyer Protection, then you must send the item back to BNS. You must also provide BNS with the shipping tracking number in order to receive a refund.
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